To make an appointment at our Seattle or Bothell location, call 425.485.6059.
Feel free to email any questions to us at info@flowinghealth.org but we request that you do not send us any personal health information over email due to HIPAA regulations. Please see our email policy for patients below.
PLEASE NOTE: If you would like us to bill your health insurance for your first appointment for acupuncture or naturopathic medicine, you must bring in the “Questions for your Health Insurance Company” form with all the questions filled out, along with your health insurance card. This is part of our new clinic policy as of June 1, 2012. If you don’t have a chance to fill out the form before your first appointment, you can bring it in before your next session–however, we will request that you pay cash at the time of service for that first appointment. Please feel free to call us if you have any questions regarding our policy.
You are welcome to fill out the intake form* and consent form before your first appointment as well, or arrive 10 minutes before your scheduled appointment and fill them out at the office, whichever works best for you.
* We strongly recommend you download the intake form before printing because some browsers have trouble printing the second page properly.
EMAIL POLICY NOTICE FOR PATIENTS: Our office is no longer communicating with patients via email due to HIPAA regulations. We know that email can be extremely convenient but due to lack of encryption, it is not HIPAA compliant—there is always a risk that other parties may read any personal health information you send or receive via email.
As an alternative to email you may call or fax the office as those options are considered more secure (according to HIPAA). Keep in mind that you may be charged a fee as per our phone policy.
North Creek Clinic tel: 425.485.6059 fax: 425.949.8082
WellPoint Center tel: 425.485.6059 fax: 206.829.9813
Please note that Dr. Vanda Huang works between 2 different office locations and it may take up to 3 business days before she will be able to reply to your message/fax. Our office does not provide 24/7 coverage and we understand that this may not work for some patients. For those of you who require more immediate response, it may be in your best interest to consider establishing care with a naturopath who provides 24/7 call or an MD who is hooked into the hospital system and can be paged for a quicker response.